we're here to help.

Email us at admin@hakimlabs.com.

We aim to respond to all inquiries within 2 business days (Seoul time, UTC+9).

The public guides and worked example are free to read. They do not include a web subscription, payment or personal account. For a correction, include the page URL, passage and reason; a supporting reference helps. Please do not email birth details.

Personal calculation is a separate restricted local experiment. We cannot promise a personal reading, a birth-time reconstruction or professional advice in response to a support request.

• Account or data deletion requests
• Bug reports & technical issues
• Privacy concerns & GDPR data requests
• General feedback & feature suggestions
• Questions about your Saju reading

The separate Android app has its own features and purchase options. Check its current store listing and purchase receipt for the terms that apply. This is not an offer to buy anything on the website. For an app purchase question, include the product name and issue, but do not send payment-card information.

An experimental web reading saved in this browser can be removed with Delete saved reading. That removes the browser copy, not a remote authentication account. To delete your separate Android account and account-linked data, use Profile → Delete Account & Data in the app. You can also visit our account deletion page or email admin@hakimlabs.com for support.

• General inquiries — within 2 business days
• Data deletion requests — processed within 30 days (GDPR)
• Security issues— as fast as possible. Please use subject line “[SECURITY]” for urgent reports.